I remember hearing recently that Net Generation kids tend to believe each other, learn well from each other and are accustomed to learning and working on teams or in groups. Maybe I am simplifying that somewhat, but it gave me an idea for Instruction.
Why not have an undergraduate Library Instruction Peer Program that is taught by well-trained, work-study student employees? Classroom L308 could have a number of dedicated hours per week, perhaps a couple of specific hours each day, in which it is staffed by two student employees providing Library Instruction ‘tutoring’ for BSC and ENC students, as well as other undergrads who need help with their research skills. Other library reference staff could be on call or available on Chat Ref to backup the student employees. IT staff, like me and Michael are available to keep an eye on the classroom, as well. Michael is even here in the evenings and could potentially provide evening technical support for the classroom.
It’s just an idea, but it might work if patrons knew they could go to the classroom at certain hours and get the help they need – from their peers. Our student employees would likewise gain some valuable experience, and the librarians or other staff managing the program would have another accomplishment to enjoy.