Monday, August 27, 2007

IE and FirstSearch databases

Patrons using IE may encounter access issues when trying to connect to any FirstSearch databases using Metalib. I receive an error message that looks like:

The webpage cannot be found

HTTP 404

Most likely causes:

  • There might be a typing error in the address.
  • If you clicked on a link, it may be out of date.

What you can try:

Retype the address.

Actual solution: using a browser other than IE will allow you to access the databases.

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